Player Safety & Wellbeing
Gaming is entertainment — and 90pkr is committed to keeping it that way for every player in Pakistan. This page explains the practical tools, policies, and support resources we have in place to help you stay in control, play within your means, and seek help if gaming stops being fun.
At 90pkr, we believe that online gaming — whether it is betting on a PSL match in Karachi, spinning slots from Lahore, or joining a live baccarat table from Islamabad — should always be a form of entertainment, never a financial necessity or a source of stress. We have built our responsible gaming programme from the ground up to reflect that belief.
Problem gambling is a recognised health concern that can affect players from all walks of life. It does not discriminate based on income, education, or city. The 90pkr platform is designed with safeguards at every level — from mandatory age verification at registration to real-time loss alerts — because we understand that the best gaming platform is one that genuinely cares about its players' long-term wellbeing.
All accounts on 90pkr are restricted to players aged 21 and above. This is not just a legal formality — it is a hard technical restriction enforced through our KYC verification process. No deposits, no bets, and no withdrawals are possible until your age has been confirmed against your CNIC or passport.
Important reminder: Gambling is not a reliable way to make money. Every bet placed carries the risk of loss. 90pkr's casino and sports betting products are entertainment products, and all Pakistani players should gamble only with money they can genuinely afford to lose — not with rent, utility bills, or household funds.
Our responsible gaming tools are built directly into your 90pkr account dashboard — no need to contact support, no waiting period, no forms to fill out. You can set deposit limits, loss limits, session time reminders, and cooling-off periods within seconds, and they take effect immediately or after a short cooling-off window (depending on whether you are tightening or relaxing a limit).
If you could not tick all boxes above, please use our self-exclusion or cool-off tools below, or contact our support team at [email protected].
Every tool below is available directly from your 90pkr account dashboard — no support ticket, no waiting period, just instant control over your gaming activity.
Set a maximum PKR deposit amount per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Raising it requires a 24-hour cooling-off period — by design.
Define the maximum amount you are comfortable losing over a given time period. When your net losses reach that threshold, 90pkr will automatically prevent further wagering until the period resets — protecting you from chasing losses in the heat of the moment.
Set a maximum session duration. When your time is up, 90pkr will show a clear notification reminding you to take a break. You can choose to continue or log out. Either way, a visible reminder keeps you aware of how long you have been playing.
Cap the maximum stake amount per single bet or per session. This is especially useful for players who want to enjoy sports betting on PSL or cricket matches without the risk of placing a disproportionately large single wager under pressure.
Need a short break without a full self-exclusion? A cool-off period temporarily suspends your account for 1, 7, 14, or 30 days. During a cool-off, you cannot deposit or place bets, but your account remains open for withdrawal of any existing balance.
Enable regular pop-up reminders at intervals you choose — every 30 minutes, every hour, or every 2 hours. Each alert shows how long you have been playing, your net session result, and a clear option to take a break or continue.
Self-exclusion is the most powerful tool available on the 90pkr platform. When activated, it immediately and completely blocks access to your account for the duration you choose.
Instant activation — takes effect within minutes of your request
When you activate self-exclusion on 90pkr, your account is immediately suspended. You will not be able to log in, deposit, place bets, or receive any marketing communications from 90pkr for the entire duration of your exclusion. Any existing account balance can be withdrawn immediately before or at the point of exclusion.
Self-exclusion can be activated directly from your account's Responsible Gaming settings — no need to contact support first, though our team is available 24/7 to assist you through the process if you prefer. Self-exclusion cannot be reversed during the active period. Once the period expires, a mandatory 24-hour cooling-off period applies before your account can be reactivated.
Permanent self-exclusion is irreversible. Once a permanent self-exclusion is activated, 90pkr will close your account and delete all stored payment methods. Reapplication for a new account after a permanent self-exclusion will be refused. Please choose this option only if you are certain you wish to stop using 90pkr permanently.
Our support team can activate self-exclusion on your behalf immediately.
Subject: "Self-Exclusion Request – [Username]"
Problem gambling often develops gradually. Many players do not recognise the warning signs until the impact on their finances, relationships, and mental health is already significant. Being aware of the signs — in yourself or someone you know — is the first step toward getting help.
If any of the warning signs on the right apply to you, please reach out to our support team or use 90pkr's self-exclusion tools immediately. There is no shame in seeking help — it takes courage and self-awareness.
You are not alone. Problem gambling is a recognised condition, and effective help is available. Our 24/7 support team in English and Urdu can connect you with resources appropriate for players in Pakistan.
Continuing to gamble specifically to try to win back money already lost — often with increasingly large bets — is one of the most common and dangerous patterns in problem gambling.
Using rent money, utility bill funds, EasyPaisa savings, or borrowed money to fund gaming activity is a clear indicator that gambling has moved beyond healthy entertainment.
Feeling unable to stop or reduce gaming activity even when you genuinely want to, or repeatedly breaking self-imposed limits, is a warning sign that gambling is no longer under voluntary control.
Missing work, ignoring family commitments, or skipping social events in Karachi, Lahore, or elsewhere because of gaming sessions indicates that gambling has become a priority over daily life.
Concealing the extent of your gaming activity from family, friends, or colleagues — or lying about losses — often signals that gambling has become a source of shame or concern.
Feelings of anxiety, guilt, depression, or irritability related to gaming — especially when unable to gamble or after significant losses — are serious psychological indicators that should not be ignored.
Needing to gamble with larger amounts or for longer periods to feel the same level of excitement is a pattern known as tolerance, similar to substance dependency behaviours.
Turning to gambling primarily as a way to escape problems, stress, or negative emotions — rather than as a form of entertainment — is a key characteristic of problem gambling.
Every limit below is adjustable in real time from your 90pkr account dashboard. Set them once, adjust them anytime, stay in control always.
Maximum PKR amount you can deposit within a 24-hour rolling period.
Maximum PKR amount you can deposit within a 7-day rolling period.
Maximum PKR amount you can deposit within a 30-day rolling period.
Maximum net loss amount before wagering is automatically suspended.
Maximum continuous play duration before a mandatory break reminder.
Maximum stake amount allowed per individual bet or game round.
Quick answers to the most frequently asked questions from Pakistani players about limits, self-exclusion, and account controls.
Whether you need to set a simple deposit limit or activate a full self-exclusion, every tool is available now from your dashboard. Gaming should always be fun. When it stops being fun, we are here to help you pause, reflect, and stay in control.
If you need immediate assistance, contact our 24/7 support team in English or Urdu at [email protected]. All enquiries are handled with complete confidentiality.